McClatchy Insurance Agency · Since 1927

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One page. The right help. Looking for new coverage or a second look at your policies? Start below. Need a certificate, ID card, policy change, or help reporting a claim? Go directly to client service.

Prefer a conversation? Call (916) 488-4702.

For existing clients

Request policy service.

Choose the service you need. Include your policy number if available so our team can identify the right policy.

For an emergency, call 911. For urgent claim assistance, use the claims number on your policy, contact the carrier directly to report your claim, or call our office during business hours.

If it is safe to do so, take photographs and retain receipts, witness contact information, and other relevant details to help with reporting your claim. Do not delay emergency assistance to gather information.

This form is not monitored continuously. Submitting this form, sending an email, or leaving a voicemail does not bind coverage or make a policy change. A McClatchy Insurance Agency team member must confirm any requested coverage or policy change before you rely on it.

What do you need help with? *

Contact name *

Business name (if applicable)

Email address *

Phone number *

Policy number (enter “Not available” if you do not have it) *

Insurance company (if known)

Vehicle year, make, model, and last six VIN characters (if known) *

Certificate holder: legal name and mailing address *

Project / job location and certificate requirements *

Date of incident *

Location of incident *

Describe what happened and any immediate assistance needed *

Describe the policy change requested *

Describe the service you need *

Date needed / requested effective date

Additional details (optional)

Supporting documents (optional)

You may include a certificate request, incident photographs, a police report, or supporting instructions. Up to 3 files, 5 MB each; PDF, JPG, PNG, or WebP. Omit Social Security numbers, driver’s license numbers, payment details, and medical records. Our team can arrange follow-up if sensitive information is needed. Documents are accessible to site administrators and retained with your request until the agency deletes the record.

Your request will be reviewed by our team. If your need is time-sensitive, please call.

Get a free coverage review.

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